1. Introduction

At Terra Emerald, accessible at terraemerald.com, we value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information, ensuring compliance with relevant regulations, including GDPR (EU) and CCPA (California).

2. Contact Information

For privacy-related inquiries, you can reach us through chat or forms available on our homepage at our website.

3. Types of Data Collected 

We collect:

Personal information such as names, emails, phone numbers, and other identifiable data.

Data collected via cookies and tracking technologies for enhanced website functionality.

4. Purpose of Data Collection

We use collected data for:

• Analytics to improve user experience.
• User onboarding processes.
• Newsletter distribution.
• Business communication related to our professional services.

5. Data Sharing

We share data only with:

Google services for analytics and website management. Apart from this, your information remains private and is not sold or shared with other third parties.

6. User Rights

Users have the following rights:

Request access, correction, or deletion of their personal data.
Exercise data rights by contacting us via the website’s contact form.

7. Security Measures

We implement measures compliant with local and international regulations and those upheld by our third-party service providers. Your information is stored securely offline and is not exposed on any public front end of our website.

8. Use of Third-Party Services

Our website integrates with:

• Google Analytics
• Google Webmaster tools
• Google Business

9. Data Storage and Retention

Data retention varies based on user jurisdiction and applicable laws. We ensure that data is retained only as long as necessary for the purposes stated above.

10. International Users

We serve users globally, including those from the US and Europe. We adhere to data protection regulations like GDPR and CCPA, ensuring user privacy and rights.

11. Changes to This Policy

We may update our privacy policy as needed. Users are encouraged to review this policy periodically for any changes.